Review process
Future refund requests must be reviewed against the approved product terms, delivery records, applicable law, and Tebex’s process. No automatic eligibility or outcome is promised in this draft.
Delivery issues
Failed or duplicate delivery must be investigated through the configured fulfilment records. Open a private Discord ticket with the relevant purchase details; do not share payment information publicly.
Wipe loss
Physical in-game items do not survive a map wipe. A normal scheduled wipe is not described here as creating refund eligibility; final wording requires owner and legal review.
Contact details
The final business contact, response target, jurisdiction, and legally required rights remain to be supplied.